X S Computer Supplies

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About Us X S Computer Supplies are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at info@xsct.co.uk.

Our Contact details:
X S Computer Supplies
Unit 8 Purn House Farm, Purn Way, Bleadon, BS24 0QE
Phone: 01934 811155
Email: info@xsct.co.uk
Making A Purchase NEW CUSTOMERS PLEASE NOTE WE WILL ONLY SHIP TO THE REGISTERED ADDRESS OF THE CARD BEING USED.

Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.

We accept credit card payment from the following Master Card, Visa, Switch, Solo. Mastro

We do not charge for any item until it is ready to ship. You may send your credit card information via phone, fax, snail mail or over the Internet.
Shipping And Handling The website knows the weight of your order and the shipping destination. We use various couriers in order to get the best combination of service and value for money for our customers. You specify the method of carriage during the order process.
Delivery Schedule Your order will normally be dispatched the same day if we receive it before 2pm Monday to Friday with the exception of English public holidays. If you choose the "Economy Courier" service, we withhold the right to delay shipment for up to 48 hours and then to dispatch using a next working day service, thus achieving delivery within 4 working days. This only happens in exceptionally busy times and is not the normal procedure. We will try to dispatch orders received after 2pm on the same day, but if that is not possible, they will be dispatched the next working day.
Customers in the Highlands of Scotland may find that their deliveries take one extra working day to arrive.
Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Tax Charges For orders made from the UK, 17.5% VAT is added. Our VAT Number is 520 1112 27.

We are not currently shipping outside of UK.
Credit Card Security All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
Guarantee We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee. We will not, however, be responsible for the spoiling of our goods caused by the incorrect use of or storage of hardware or software.

All products also carry a minimum of 1 year's warranty against failure and defects under reasonable operating conditions.

This does not affect your statutory rights as a consumer.
Reaching Us If you need to reach us, please email us on info@xsct.co.uk, alternatively, you can call on 01934 811155 or write to us at Unit 8 Purn Hosue Farm, Purn Way, Bleadon, Weston Super Mare, BS24 0QE.
Privacy Policy X S Computer Supplies do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Issue a unique identifier (e.g. customer login)
d. Monitor customer account status beyond that required for individual purchases
e. Only disclose information to third-parties for goods delivery purposes
Returns Policy We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee. We will not, however, be responsible for the spoiling of our goods caused by the incorrect use of or storage of hardware or software.
All products also carry a minimum of 1 year's warranty against failure and defects under reasonable operating conditions. This does not affect your statutory rights as a consumer.

If you are not satisfied with your item, you can return it for exchange / credit.

If you wish to return a product,

please e-mail us to let us know the item is coming back to us. We will issue a returns authorisation number and instructions on how to complete the return.

All Returns must have an issued RMA number, accompanied by Returns RMA form (with all requested information clearly visible). Warranty on all items are RTB (Return to base), item(s) must be returned at your cost unless item/s are sent to you in error (this is non-refundable). All items suspected to be damaged or faulty must be returned and tested, if no fault can be found or suspected fault replicated, then the item/s will be returned to you at your own cost (a handling charge of £25.00 may be incurred for testing hardware items with no faults found) or a refund for the item will be issued and the item restocked (Please note a 15% handling fee will be applied). We will only send replacement goods upon receipt of returned items.
Remittance Terms All goods remain the property of X S Computer Supplies until paid for.

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